Terms & Conditions

Last updated: [Insert Date]

Please read these Terms & Conditions carefully before using the Indian Yoga Store website (indianyogastore.com) or placing any order, quote request, or business enquiry with us. By accessing our website, you agree to be bound by these terms.

1. General

• These Terms & Conditions govern your use of our website and any purchase, quote request, or business transaction made through it.
• By using this website, you confirm that you are legally authorised to enter into binding agreements on behalf of yourself or your business.
• We reserve the right to modify these terms at any time; continued use of the website after changes constitutes your acceptance of the updated terms.

2. Products and Descriptions

• We make every effort to display product images, descriptions, and specifications accurately; however, slight variations may occur due to the handmade and natural nature of our materials (cork, brass, copper, cotton, jute).
• Colours, textures, and finishes may vary slightly from images shown due to screen settings and the artisanal production process.
• We reserve the right to modify, discontinue, or update any product without prior notice.

3. Quotes, Orders, and Pricing

• Product prices displayed or quoted are subject to change without prior notice, unless confirmed in a formal quotation or invoice.
• All quote requests submitted through our website are non-binding until confirmed in writing by our sales team.
• Minimum order quantities (MOQs) may apply for bulk and B2B orders, as communicated during the quotation process.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity.
• All prices are exclusive of applicable taxes, duties, and shipping charges unless explicitly stated otherwise.

4. Payment Terms

• Payment terms will be specified in the invoice or quotation provided for each order.
• For international and bulk orders, an advance payment or deposit may be required before production or dispatch.
• We accept payments through the methods specified at checkout or in our official invoices; we are not responsible for payments made through unofficial or unverified channels.
• Full payment must be received before shipment unless otherwise agreed in writing.

5. Shipping and Delivery

• Estimated delivery timelines will be communicated at the time of order confirmation and are subject to change due to production, customs, or logistics delays.
• Shipping costs, taxes, and import duties (for international orders) are the responsibility of the customer unless otherwise agreed.
• Risk of loss or damage to products passes to the customer upon handover to the shipping carrier.
• We are not liable for delays caused by customs authorities, courier partners, natural disasters, or other circumstances beyond our reasonable control.

6. Cancellations, Returns, and Refunds

• Custom-made, private-label, and bulk B2B orders are generally non-cancellable and non-refundable once production has commenced.
• Any cancellation request must be submitted in writing before production begins; approval is at our sole discretion.
• Products damaged in transit must be reported with photographic evidence within 48 hours of delivery for a claim to be considered.
• Refunds, where approved, will be processed to the original payment method within a reasonable business timeframe.

7. Intellectual Property

• All content on this website, including text, images, logos, product designs, and graphics, is the property of Indian Yoga Store unless otherwise credited.
• You may not reproduce, distribute, or use our content, product designs, or branding without prior written permission.
• Custom branding or private-label designs created for a client remain subject to agreed usage rights specified in the relevant business contract.

8. User Conduct

• You agree not to use our website for any unlawful purpose or in a manner that could damage, disable, or impair our services.
• You agree not to attempt unauthorised access to our systems, servers, or databases.
• You agree to provide accurate and truthful information when submitting enquiries, quotes, or orders.

9. Limitation of Liability

• We strive to provide accurate information and reliable products, but we do not guarantee that our website will be error-free or uninterrupted at all times.
• To the maximum extent permitted by law, Indian Yoga Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability for any claim related to a purchase shall not exceed the amount paid for the relevant order.

10. Indemnification

• You agree to indemnify and hold Indian Yoga Store harmless from any claims, damages, or expenses arising from your misuse of the website or breach of these Terms & Conditions.

11. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.

12. Contact Information

• For any questions regarding these Terms & Conditions, please contact us at: [Insert Email Address]
• Business Address: [Insert Registered Business Address]